We collect information you voluntarily provide when you fill out our contact form, book a strategy call, or communicate with us via email or WhatsApp. This may include your name, email address, company name, job title, and details about your project or training needs.
We use the information we collect to respond to your inquiries and schedule consultations, provide instructional design services and support, send project-related communications, improve our website and user experience, and comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Depending on your location, you may have the right to access, correct, or delete your personal information, object to or restrict certain processing activities, withdraw consent where processing is based on consent, and lodge a complaint with a data protection authority. To exercise any of these rights, please contact us at
hello@instructionaldesign360.com.
If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell your personal information. To make a request, contact us at hello@instructionaldesign360.com.
This Privacy Policy addresses data collected through our website. When you engage us for a project, a separate set of obligations applies to the organizational data you share with us during the engagement — including employee information, performance data, proprietary processes, and any regulated content.
Project data is used solely to design, develop, and deliver the training program defined in your project agreement. We do not use client project data for any other purpose, including marketing, research, or product development.
Project files are retained for 90 days after final delivery, then archived in encrypted storage. We permanently delete all copies upon written request and confirm deletion in writing within 5 business days.
Engagements involving personal data subject to GDPR, CCPA/CPRA, HIPAA, PIPEDA, or other data protection regulations are governed by a signed Data Processing Agreement (DPA) or Business Associate Agreement (BAA) executed before any regulated data is shared. We accept your organization’s template or provide ours.
For a full description of how project data is handled, stored, and deleted — including subprocessor disclosures, access controls, and breach notification procedures — please review our Security & compliance page or contact us directly.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at hello@instructionaldesign360.com.
